Get in Touch
Let's Connect & Optimize MyEcuFile
Have questions about tuning files, custom ECU modifications, or B2B dealer accounts? Our certified automotive engineers are ready to assist you.
- Avg. Panel Response
- < 15 min
- Tuning Satisfaction
- 99.8%
- File Portal
- 24/7
Fastest
Live Portal Support
Registered members can chat directly with the file engineers handling their queue in real time.
Contact Information
Reach out to our team through any of the channels below.
EmailSend Email
support@myecufile.com
Live Support & Portal
Connect directly with file engineers via the customer panel.
Average panel response time is under 15 minutes.
Working Hours
Your local timezone: Europe/Istanbul
- Mon – Fri
- 08:30 – 22:00
- Sat
- 08:30 – 20:00
- Sun
- Live support only
The file portal is available 24/7 without interruption.
Frequently Asked Questions
Quick answers to common questions about contacting and working with us.
File uploads and modifications are handled through our web panel. Create a free account, upload your original binary read, and select your desired tuning options.
For live chat inside the panel, engineers respond in under 15 minutes. For contact form and email inquiries, we respond within a few hours during business hours.
Yes! In addition to Stage 1, Stage 2, and Stage 3 calibrations, we provide DTC disable, DPF/EGR/AdBlue solutions, Pop & Bang, Launch Control, and custom dyno files.